Sunday, August 02, 2015

Quick Tip, Workaround: No Audio Recorded in Windows 10 with the Game DVR Recording Application

Just yesterday, I upgraded my system to Windows10. Yes, I took the plunge... I was in the Beta for Windows 10 and have been using it for a while, testing out games for a future article on Windows 10 and Gaming here [Coming Soon™], and today, I tried out the Windows built-in game recording program "Game DVR", to see if could replace third-party game recording applications (such as MSI Afterburner, Dxtory, Bandicam, and more). I am currently working on a longer Quality Test article, going into detail about Game DVR and the recording output it produces; however for now, I quickly wanted to address a problem that I ran into already with Game DVR in Windows 10 (and saw that many online were running into as well): capturing with the app results in no sound/audio in the output file - even if the Audio Setting is "On" in the Settings for Game DVR...


The Audio Settings for Game DVR in Windows 10, showing the Audio as being Enabled

Nothing I did locally on the system seemed to alleviate the issue. Game DVR was recording only video, no audio, in any and all games and applications. Sound was working on the system, I could hear everything - it just did not get created within the output file, produced by Game DVR when I hit "record". Interesting. Just in case, I re-installed Audio drivers and rebooted, re-installed a few test games and tried again. No audio within the recordings from Game DVR. I even tried Disabling and Enabling various combinations of the Input and Output devices listed under the Sound properties. No audio in the recordings from Game DVR still. Interesting.


A typical Game DVR popup ...sorta


As general Troubleshooting steps dictate, once Software has been investigated, if there is no progress, then Hardware should then be looked at. So, I attached a USB Audio Device I had left over from my last set of headphones: a Creative Labs THX-Certified Tactic 3D USB Audio Adapter - and plugged in my headphones into it. Boom. It worked! Game DVR was now recording Audio and including it in the videos created by the app [the game recordings].

The list of Playback Devices in Windows 10, showing that I attached my USB Headset Audio Adapter and unplugged it from my Onboard (built-in to the motherboard) Audio Adapter (the red arrow). Using this device, Game DVR then produced Audio properly within produced recordings from the app.


Detaching the USB Audio Adapter, my Onboard Sound Adapter kicked in automatically (a Realtek ALC1150 with 8-channel HD audio) and I still had sound - but Game DVR no longer recorded any (again, no Audio Track within the recorded file). Re-attaching the USB Audio Device, Game DVR records audio within the recordings once more... So, it seems that it simply does not like my onboard (built-in to the mainboard) audio. That's fine, no hurt feelings, I'll explain it to my motherboard tomorrow. My 'workaround' then?


Install a Sound Card or USB Audio Adapter, to use as an additional audio device - then "Game DVR" will use it to record audio within your game recordings.


Since this isn't really a 'fix', I will post this as a "Workaround", as it is something that an end user will have to do to get the app working as desired. Slash-sigh, I know... Well, until this gets patched within Game DVR, or Drivers get updated [it could possibly be my mainboard drivers, too], or Windows gets an Update that addresses this, I'll just leave a little Suggestion via the Feedback app in Windows 10 to take a look at the Game DVR app - after all, I'm certainly not the only one to run into this (I have seen it come up in a few forums now) - which is why I am quickly writing this post; perhaps someone else may be helped or may be able to at least record their games with Sound, even though it may take extra steps or devices to do so. Hopefully it will work for you, dear reader, as it did for me.


Good luck with it - and See You In The Games!






[Personal Version/Opinion: Obviously, this post is directed more towards those that really, really want to use Game DVR as their main game recording application. It's quite alright if you don't use it or can't at this time. It isn't 'the only game in town' that offers game recording... I myself prefer Bandicam the most and I usually suggest MSI Afterburner to those who want a free program. I also have an old Fraps I purchased years ago that I try out for games that are 'finicky' to record with. I have also tried Dxtory and OBS and others, as well. My point is that Windows 10 'just' came out days ago and trying to use Game DVR in it puts a User 'on the leading edge' of technology. When that happens, there are bound to be problems encountered. This is one. Don't be too upset if you cannot use it yet dear reader, especially when there are so many other options for the same thing. If you are able to get your hands on a second audio device of some sort, great - I hope it works out for you then, as it did for me... Take Care]


Update: A fix was found via a tip from the Official Microsoft Forums - I have personally tested it and it worked for me! That post is the very next one here at the blog.

4 comments:

  1. Alright, since I can't see anybody really appreciating your awesome work right here I guess I'll sign in a and create a comment by myself. Amazing work dude! I've been trying to solve this problem for me for a while now but I've only stumbled over useless crap on the interwebs. Even though your "Quick fix" didn't help me, the linked windows site helped me to find another solution that was written there (uninstalling the device completely and restarting). I'm really happy to finally have fixed this problem and just want to say thank you! Have an amazing evening and keep up the good stuff! :)

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    1. That's great! This article above was my own little "Workaround" yeah, and the next post (linked at the bottom of this one) has my "Quick Fix", where I manually change the Drivers for the Audio Device. Uninstalling the device completely and restarting the system would also force Windows 10 to re-initialize the device as well (re-detect and re-install drivers), thanks for sharing that summary here - I think in my case, I had messed with the Drivers so much, it wasn't automatically installing the right ones anymore... still, I'm glad that it worked for you and your system! Thanks also for stopping by and letting me know it now works - I am always glad to hear when that happens and that I may have contributed to it somehow... You are most welcome :)

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    2. You are very welcome, thank you again!
      The contribution from your blog was immense since I didn't find any good source for a solution before I stumbled over your blog!
      Have a good night! :)

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  2. Thanks for sharing the info, keep up the good work going.... I really enjoyed exploring your site. good resource...
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    ReplyDelete